Skip to content

Learnings

March 23, 2009

First comes the vision – vision is where you want to be after some time
(To exceed quality expected by customer for our service)

Mission is how that would come into existence
(To increase shareholders value)

Then comes strategy – which is driven by 4 things: customer, process (operations management), finance, training and learning.

Then comes strategy mapping – map what each individual does to the organization’s goal.
Organization development is related to:
Improving communication flows, making work place effective, increasing productivity. thus increasing profitability of the company.

Read a bit of the book Strategy Maps – Balanced scorecard.

Advertisements
No comments yet

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: